AHRQ Practice Facilitation Webinars

Overview

In December 2011, AHRQ published a how-to manual on practice facilitation titled Developing and Running a Practice Facilitation Program for Primary Care Transformation: A How-To Guide. In conjunction with the release of this manual, AHRQ also created a Primary Care Practice Facilitation (PCPF) learning community. As a part of this learning community, AHRQ hosted a series of webinars on practice facilitation, all of which are outlined in the sections below.


Evaluating, Implementing, and Improving Models of Primary Care Delivery – Webinar Series

Part IV: Introducing AHRQ’s New Practice Facilitation Curriculum, August 25, 2015

Learn about AHRQ's new Practice Facilitation Curriculum.

Speakers:

  • Bob McNellis, Senior Advisor for Primary Care, AHRQ
  • Dr. Jay Crosson, Mathematica Policy Research
  • Dr. Lyndee Knox, Mathematica Policy Research

Part III: Creating Patient-Centered Team-Based Primary Care, August 13, 2015

Learn about AHRQ's work to provide information and practical strategies to help support practices in their ongoing work of primary care improvement.

Speakers:

  • Jan Genevro, Health Scientist, AHRQ
  • Lisa Schottenfeld, Mathematica Policy Research
  • Dana Petersen, Mathematica Policy Research
  • Dr. Jonathan Sugarman, President and CEO of Qualis Health
  • Dr. Pamela Mitchell, Professor of Nursing and Health Systems and Executive Associate Dean of Nursing, University of Washington
  • Jennifer Sweeney, Vice President, National Partnership for Women and Families

Part II: Engaging Primary Care Practices in Quality Improvement, July 8, 2015

Learn about some of the fantastic new resources that AHRQ has available, as well as learn some strategies to help build and sustain practices' ability to actually engage in quality improvement activities.

Moderators:

  • Amy Gibson
  • Marci Neilson

Speakers:

  • Dr. Jonathan Sugarman, President and CEO at Qualis Health in Seattle
  • Julie Schilz, Vice President for Care Delivery and Transformation at Anthem
  • Karla Silverman, Director of Clinical and Training Initiatives at the Primary Care Development Corporation, New York
  • Kristin Geonnotti, Health Researcher at Mathematica Policy Research
  • Bob McNellis, Senior Advisor for Primary Care, AHRQ

Part I: Harnessing the Power of your EHR for Quality Improvement: Successful Strategies from Primary Care Colleagues — April 30, 2015

This webinar is the first in a series that will highlight evidence-based resources for evaluating, implementing, and improving models of primary care delivery, like the new patient-centered medical home.

Moderators:

  • Bob McNellis, Senior Advisor for Primary Care, AHRQ
  • Tricia Higgins, Mathematica Policy Research

Speakers:

  • Dr. Gregory Reicks. Physician and President of Foresight Family Physicians, Grand Junction, Colorado
  • Dr. Richelle Koopman, Associate Professor and Family Physician, University of Missouri's Curtis W. and Ann H. Long Department of Family and Community Medicine
  • Dr. Scott Fields, Family Physician and Chief Medical Officer, OCHIN
  • Dr. Tim Hogan, Coordinator of Quality Assessment and Improvement, University or Missouri's Department of Family and Community Medicine

Training Primary Care Practice Facilitators – Webinar Series: 2014-2015

Part V: Introducing AHRQ’s Expanded Practice Facilitation Training Curriculum — February 26, 2015

This webinar describes competency areas considered necessary for effective practice facilitation and highlights the new expanded curriculum from AHRQ designed to train practice facilitators in these areas. The session also features leaders from AHRQ and from the Center for Medicare and Medicaid Innovation who describe how this curriculum can help address the needs of the practice facilitation field and how practice facilitation is a promising model for primary care transformation.

Moderators:

  • Bob McNellis, Senior Advisor for Primary Care, AHRQ
  • Jay Crosson, Senior Health Researcher, Mathematica Policy Research
  • Lyndee Knox, Executive Director, LA Net

Speakers:

  • Dr. David Meyers, Acting Director for the Center of Evidence and Practice Improvement and Chief Medical Officer, AHRQ
  • Dr. Darren DeWalt, Director of Learning and Diffusion Group, Center for Medicare and Medicaid Innovation

Part IV: Engaging Patients as Partners in Care: How Practice Facilitators Can Support Patient Engagement — January 29, 2015

This webinar describes strategies practice facilitators can use to help practices engage patients as partners in care. It includes these topics:
  • Addressing health literacy as a prerequisite for engaging patients
  • Developing clarity around team roles and workflows
  • Engaging clinicians and other practice staff in patient engagement
  • Training practice facilitators to help practices engage patients more effectively

Moderators:

  • Bob McNellis, Senior Advisor for Primary Care, AHRQ
  • Jay Crosson, Senior Health Researcher, Mathematica Policy Research
  • Lyndee Knox, Executive Director, LA Net

Speakers:

  • Cindy Brach, Senior Health Policy Researcher, AHRQ
  • Adrienne Deswert, RN Care Manager, Annville Family Medicine
  • Jessica Osborne-Stafsnes, Project Co-Director and Patient Engagement Specialist, Aligning Forces Humboldt, California Center for Rural Policy at Humboldt State University

Part III: Supporting Leaders to Promote Quality and Patient Safety: How Practice Facilitators Can Work with Practice Leadership to Support a Culture of Safety and Quality — December 18, 2014

This webinar presents strategies and specific examples for working with practices and practice leaders to introduce change, quality improvement, and safety in their organizations.

Moderators:

  • Bob McNellis, Senior Advisor for Primary Care, AHRQ
  • Jay Crosson, Senior Health Researcher, Mathematica Policy Research
  • Lyndee Knox, Executive Director, LA Net

Speakers:

  • Tony Suchman, Organizational Consultant and Clinical Professor of Medicine, University of Rochester, School of Medicine and Dentistry
  • Carolyn Shepherd, former Senior Vice President for Clinical Affairs, Clinica Family Services
  • Kristi Bohling-DaMetz, Program Director, TransforMED

Part II: Training Practice Facilitators to Help Primary Care Practices Improve Use of Health Information Technology — October 21, 2014

This webinar describes how practice facilitators can help primary care practices improve their use of information technology (IT). Presenters address questions such as:
  • What is the role of a practice facilitator when helping practices use health IT?
  • What kind of relationship does a practice facilitator need to have with technical experts?
  • What are the most important things for a practice facilitator to know about working with electronic health records (EHRs)? What are some of the biggest challenges? What are strategies for addressing these challenges?

Moderators:

  • Bob McNellis, Senior Advisor for Primary Care, AHRQ
  • Jay Crosson, Senior Health Researcher, Mathematica Policy Research
  • Lyndee Knox, Executive Director, LA Net

Speakers:

  • Grace Floutsis, Chief Medical Officer, Community Health Alliance of Pasadena
  • Allyson Gottsman, Program Manager, Colorado Health Extension System
  • Kari Loken, Program Manager, HealthTeamWorks
  • Mary McCaskill, HIT Manager, North Carolina AHEC program

Part I: Case Studies of Exemplar Primary Care Practice Facilitation Training Programs Webinar — August 14, 2014

This webinar presents three case studies of the formation, operation, and curricula of three exemplar Primary Care Practice Facilitation (PCPF) training programs:
  • Practice Coach Training for the North Carolina AHEC Practice Support Program
  • Millard Fillmore College Practice Facilitator Certificate Program
  • HealthTeamWorks' Coach University

Moderators:

  • Bob McNellis, Senior Advisor for Primary Care, AHRQ
  • Jay Crosson, Senior Health Researcher, Mathematica Policy Research

Speakers:

  • Ann Lefebvre, Executive Director, NC Regional Extension Center for Health IT
  • June Levine, Course Director, Practice Facilitation Certificate Program, State University of New York at Buffalo — Millard Fillmore College
  • Kelly Bowland, Education and Training Manager, and Quality Improvement Coach, HealthTeamWorks
  • Lyndee Knox, Executive Director, LA Net
  • Dana Petersen, Health Researcher, Mathematica Policy Research
  • Tricia Higgins, Senior Health Researcher, Mathematica Policy Research