The relationship between continuity and patient satisfaction: A systematic review

Authors, Primary Adler,Rhodes;Vasiliadis,Athanasia;Bickell,Nina
Title Primary The relationship between continuity and patient satisfaction: A systematic review
Periodical Full Family Practice
Pub Year 2010
Volume 27
issue 2
Start Page 171-178
Abstract BACKGROUND: Continuity between doctors and patients likely affects patient satisfaction. OBJECTIVE: To assess the current evidence on the relationship between continuity and patient satisfaction. METHODS: Systematic review of studies of adults in general, family, or internal medicine practices with ongoing, direct, face-to-face contact with their physician. Measures of the relationship between continuity and patient satisfaction were examined. RESULTS: A MEDLINE search covering 1984-2007 and a Cumulative Index to Nursing and Allied Health Literature search covering 1981-2007 identified 263 relevant studies and 12 studies met inclusion criteria. There were 12 different continuity measures and 9 different satisfaction measures. CONCLUSIONS: Continuity has a variable effect on patient satisfaction.
Publisher Not Available
Place of Publication Not Available
Author/Address Adler, Rhodes: rhodes.adler@mssm.edu; Adler, Rhodes: Mt Sinai School of Medicine, New York, NY, US Vasiliadis, Athanasia: Mt Sinai School of Medicine, New York, NY, US Bickell, Nina: Mt Sinai School of Medicine, New York, NY, US
PubMed Link
Reference Type(s) Journal Article
Topic Tag(s) Patient-Centered Care;Access to Care
Special Population(s) Not Available
Case Study No
Commentary/Opinion Piece No
Historical Publication No
Key/Foundational Article No
Literature Review Yes
Article Rating No
Summary of Article Rating No