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    AHRQ Practice Facilitation Resources

    AHRQ’s Primary Care Practice Facilitation (PCPF) learning community offers information and learning opportunities to individuals with an interest in practice facilitation as one way to improve primary care practice.


    PCPF Case Studies

    TitleDatePDF
    Enhancing the Primary Care Team to Provide Redesigned Care: The Roles of Practice Facilitators and Care Managers 01/14/2013Download full text from AFM
    Case Studies of Leading Primary Care Practice Facilitation Programs: Overview 02/04/2013 (PDF-592KB)
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    Lessons Learned from Leading Models of Practice Facilitation 02/28/2013 (PDF-989KB)
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    Facilitation in the Context of an Area Health Education Center: The North Carolina AHEC Practice Support Program 02/04/2013 (PDF-636KB)
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    Facilitation in the Context of a Practice-Based Research Network: Oklahoma's Practice Enhancement Assistants 02/04/2013 (PDF-1.21MB)
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    Practice Facilitation Activities of the Safety Net Medical Home Initiative 02/04/2013 (PDF-2.56MB)
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    Vermont Blueprint's EQuIP Program: A Practice Facilitation Program Supporting Statewide Health System Reform 02/04/2013 (PDF-1.33MB)
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    Case Studies of Leading Primary Care Practice Facilitation Programs - This document includes the Overview, all 4 Case Studies, and Lessons Learned 02/28/2013 (PDF-2.44MB)
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    Upcoming PCPF Learning Sessions




    PCPF eNewletters

    TitleDatePDF
    PCPF eNewletter No. 1 - Practice Facilitation for Primary Care Transformation: Background and Existing Evidence
    • • What evidence exists on the effectiveness of practice facilitation?
    		02/23/2012 (PDF-120.94KB)
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    PCPF eNewletter No. 2 - Practice Facilitation for Primary Care Transformation: Background and Existing Evidence
    • • How should developing programs think about the nature and intensity of facilitators’ work with practices?
    		03/02/2012(PDF-531.99KB)
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    PCPF eNewletter No. 3 - Funding Practice Facilitation Programs
    • • What funds currently support your program and how did you secure these funds? How do you strategize about bringing in new money?
    		03/09/2012(PDF-405.36KB)
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    PCPF eNewletter No. 4 - Designing a Practice Facilitation Program
    • • How should a facilitation program decide what activities its facilitators should focus on, and how can a key driver model help?
    		03/16/2012(PDF-424.87KB)
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    PCPF eNewletter No. 5 - Practice Facilitation and Health Information Technology
    • • How can facilitators assist a practice in meaningful use of health IT tools, including registries and EHRs?
    		03/26/2012(PDF-444.26KB)
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    PCPF eNewletter No. 6 - Hiring and Training Practice Facilitators
    • • What are the core competencies needed by practice facilitators? How do you select educational approaches and training strategies for your practice facilitators?
    		04/06/2012(PDF-450.22KB)
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    PCPF eNewletter No. 7 - Publication of Interest
    • • Laferriere, D., Liddy, C., Nash, K., & Hogg, W. (2012). Navigating Change: How Outreach Facilitators Can Help Clinicians Improve Patient Outcomes. Journal of the American Board of Family Medicine, 25(2), 232-237.
    		04/11/2012(PDF-454.21KB)
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    PCPF eNewletter No. 8 - Assessing Practice Readiness for Facilitation
    • • How does a facilitation program reach out to a practice?
    		04/20/2012(PDF-454.25KB)
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    PCPF eNewletter No. 9 - Assessing Practice Readiness for Facilitation
    • • How does a facilitation program assess a practice’s needs and determine its readiness for a facilitation intervention?
    		04/27/2012(PDF-450.25KB)
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    PCPF eNewletter No. 10 - What Do You Think?
    • • From your perspective, what is the most important attribute of a practice facilitator? If you are actively engaged in practice facilitation work, from what sources have you received funding for your facilitation activities?
    		05/03/2012(PDF-490.20KB)
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    PCPF eNewletter No. 11 - What Do You Think?
    • • From your perspective, what is the most important attribute of a practice facilitator? If you are actively engaged in practice facilitation work, from what sources have you received funding for your facilitation activities?
    		05/11/2012(PDF-554.22KB)
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    PCPF eNewletter No. 12 - Use of Learning Collaboratives by Facilitation Programs
    • • How does a facilitation program use local Learning Collaboratives to reinforce its work with practices?
    		05/18/2012(PDF-354.10KB)
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    PCPF eNewletter No. 13 - Responses to “What Do You Think?”
    • • Responses to the following questions: From your perspective, what is the most important attribute of a practice facilitator? If you are actively engaged in practice facilitation work, from what sources have you received funding for your facilitation activities?
    		05/24/2012(PDF-354.10KB)
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    PCPF eNewletter No. 14 - Evaluation
    • • How do you evaluate the effectiveness of your PF program?
    		06/01/2012(PDF-410.10KB)
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    PCPF eNewletter No. 15 - Publications of Interest
    • • Grumbach, K., Bainbridge, E., & Bodenheimer, T. (2012). Facilitating Improvement in Primary Care: The Promise of Practice Coaching. The Commonwealth Fund.
    • • Dogherty, E., Harrison, M., Baker, C., & Graham, I. (2012). Following a natural experiment of guideline adaptation and early implementation: a mixed-methods study of facilitation. Implementation Science, 7(9).
    		06/15/2012(PDF-390.56KB)
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    PCPF eNewletter No. 16 - Developing a Business Plan
    • • Why should a practice facilitation program develop a business plan?
    		06/29/2012(PDF-412.10KB)
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    PCPF eNewletter No. 17 - Developing a Business Plan
    • • Response to “Why should a practice facilitation program develop a business plan?”
    		07/09/2012(PDF-272.48KB)
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    PCPF eNewletter No. 18 - Developing a Business Plan
    • • How should a practice facilitation program develop a business plan?
    		07/13/2012(PDF-316.93KB)
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    PCPF eNewletter No. 19 - Sharing of PF Program Directory and Listserv Contact Information 07/23/2012(PDF-259.90KB)
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    PCPF eNewletter No. 20 - Developing a Business Plan
    • • What are the line items in a typical PF budget?
    		07/27/2012(PDF-466.30KB)
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    PCPF eNewletter No. 21 - Hiring
    • • What are some of the interviewing techniques and methods for finding professionals for PF roles?
    		08/03/2012(PDF-386.45KB)
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    PCPF eNewletter No. 22 - Distance Learning
    • • How would distance learning work for facilitators and sites?
    		08/10/2012(PDF-379.25KB)
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    PCPF eNewletter No. 23 - What Do You Think?
    • • Where do PF programs find people to hire?
    		08/17/2012(PDF-342.48KB)
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    PCPF eNewletter No. 24 - How to Find the Right People to Become Facilitators
    • • Where do PF programs find people to hire?
    		08/24/2012(PDF-426.05KB)
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    PCPF eNewletter No. 25 - Publication of Interest
    • • Wagner, E.H., Coleman, K., Reid, R.J., Phillips, K. & Sugarman, JR. (2012). Guiding Transformation: How Medical Practices Can Become Patient-Centered Medical Homes. The Commonwealth Fund.
    		09/04/2012(PDF-475.26KB)
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    PCPF eNewletter No. 26 - Education
    • • What training and certification programs are available for PFs?
    		09/07/2012(PDF-554.64KB)
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    PCPF eNewletter No. 27 - What Do You Think?
    • • What tasks are most commonly performed by your practice facilitators? Are there emerging areas that facilitators might assist practices with in the future? In creating the administrative foundation for your facilitation program, where do you need the most help? What framework do you use to help you identify program goals?
    		09/13/2012(PDF-464.42KB)
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    PCPF eNewletter No. 28 - Sustainability
    • • How do you help practices maintain the changes they have made to processes and outcomes as the result of practice facilitation services?
    		09/21/2012(PDF-88.79KB)
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    PCPF eNewletter No. 29 - Publication of Interest
    • • Harbrecht, M.G., & Latts, L. M. (September 2012). Colorado’s Patient-Centered Medical Home Pilot Met Numerous Obstacles, Yet Saw Results Such As Reduced Hospital Admissions. Health Affairs, 31(9), 2010-2017.
    		09/28/2012(PDF-481.22KB)
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    PCPF eNewletter No. 30 - Practice Facilitation and Health Plans
    • • Why would a health plan fund a practice facilitation/coaching program? What benefits have practice facilitators/coaches brought to the San Francisco Health Plan?
    		10/12/2012(PDF-482KB)
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    PCPF eNewletter No. 31 - Evaluation
    • • What assessment instruments and tools are available are available to help evaluate practice facilitation programs?
    		10/26/2012(PDF-472KB)
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    PCPF eNewletter No. 32 - Practice Facilitators in Special Situations
    • • How do you tailor practice facilitation efforts to practices serving different populations?
    		11/16/2012(PDF-498KB)
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    PCPF eNewletter No. 33 - Securing Staff Buy-In and Leadership Support
    • • What is the best way to secure buy-in from practices for facilitation, and how do you get leadership support?
    		12/07/2012(PDF-119KB)
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    PCPF eNewletter No. 34 - Enhancing the Primary Care Team
    • • Roles of practice facilitators and care managers in redesigning and improving care delivery
    		01/15/2013(PDF-352.99KB)
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